CLUB STATEMENT: Ticket Refunds Due to Tier 4 Restrictions

Following the latest announcement from the Government today that Hampshire is now situated as a Tier 4 area, we regrettably inform supporters that our Boxing Day fixture against Woking FC will now be played behind-closed-doors.

We are asking supporters who wish to request a refund for their tickets to fill in the required form HERE before 12:00 on 4th January 2021, as we will be unable to accommodate any refund requests after this time.

Due to the timing of the announcement and the short amount of time over the festive period to prepare for the new restrictions, we will be working with our third-party ticketing platform which means that refunds may take slightly longer than expected, so please bear with us on this and we appreciate your co-operation with us as we look to help all of those concerned.

Supporters who have used their season ticket credits to purchase tickets will automatically have them reinstated and therefore do not need to fill in the below form or contact the club.

We also ask that only supporters who paid in person or over the phone contact the club at this moment in time as we will be running with reduced staff, with club phone lines only answered in the below times:

(These supporters will have until 15:00 on 7th January 2021 to ask for a refund.)

(Due to new tier 4 restrictions, the Club Shop and Ticket Office will only be open from after Boxing Day for arranged Click and Collects.)

Christmas Eve – 10am until 12pm

Christmas Day – CLOSED

Saturday 26th December (Boxing Day) – Closed

Sunday 27th December – CLOSED

Monday 28th December –  (Yeovil Town v Aldershot Town) Closed

Tuesday 29th December – 10am to 1pm

Wednesday 30th December – 10am to 1pm

New Year’s Eve – CLOSED

New Year’s Day – CLOSED

Saturday 2nd January – (Woking FC v Aldershot Town) Closed

Sunday 3rd January – CLOSED

Our normal office hours of 9.30am to 4:30pm will resume from Monday 4th January 2021.